SEMrush offers many ways to edit the details of your account on your own with the user Profile menu.
- Change your password
- Update payment information
- Manage users
- Upgrade your account
- Downgrade your account
- Change your billing plan from monthly to annual
- Find a copy of your invoice
- View your query log
- Manage notes
- Review our refund policy
- Cancel your subscription
To cancel your account, downgrade your account or change the email address on your account, you need to email us at [email protected] or call us at +1-800-815-9959 and a team member will be happy to help.
Editing Your User Profile
When you first enter into your SEMrush profile, you will see the first area you are directed to is the edit profile section. Under this section you will be able to see your registration date, your email, company name, your name, profession, time, country, phone number and the name of your domain.
You may notice that some of these fields could be left empty depending on what information was entered at the time of your sign up. You're able to go into any of these fields, expect your email, and manually enter the information that you want.
If you want to change the email address associated with your account, please email us at [email protected] and we will process the change for you.
In this section is where you will also be able to change your password. Just below the aforementioned fields are the 3 different password fields: old password, new password and confirm password. Once you have settled on a new password for your account you simply hit save to confirm the password.
The Subscription Info tab is where you will be able to see an overall summary of what is available to you within SEMrush based on your current account status. From here you can see your account limits, API units, billing information, and payment history.
Here is where you will also be able to upgrade your account in order to gain access to a higher number of project limits among other data sets. The number of units you have on your account is directly related to the type of subscription you have with SEMrush.
If you want to change the credit card linked to your account, all you need to do is click on the blue change button next to your credit card description in the Billing Info page.
The Payments tab will allow you to easily see all of your previous payments and invoices. Finding a copy of your invoice is easy, you simply click on the invoice button to the far right of your payment.
Within the payments tab you can see both the date of when the payment was processed as well as the amount of the payment. You also have the ability to get automated emails sent directly to an email address of your choice that will notify you of any payment that is processed for your SEMrush account.
If your account is registered in a country affected by the GDPR, you have the ability to manage your emails notifications from the “My Profile” panel. Just go to your Profile and select Notifications.
More details of our Data Processing Agreement required by the GDPR can be found here.
Managing Your Accounts
If you are a paid user of SEMrush you will have the ability to manage all of the accounts that are associated with your email from the Manage Accounts page. If you have a number of different accounts linked to your email, this is where you will be able to view their account limits. You can add another user to your account from the Subscription Info page with the "Buy more" button.